Support Overview

It would be great if problems never happened; if products were so intuitive that we never needed to ask any questions about how to use them. Our goal at Redstone is to produce the highest quality software with industry leading ease of use. When the occasional question or problem arises, we aim to provide the help you need to get answers to your questions quickly. To this end, Redstone makes a variety of support resources available to you.

The different support resources available to you for Eggplant Functional Tester and Eggplant Load Tester are:

• Our User Forum where you can post questions on our bulletin board and "talk" to other users such as yourself
• Frequently Asked Questions where you can get answers to the questions that we hear most often
• Technical Support where you can either e-mail or phone* one of our technical support staff
• Education where you can explore the various training offerings available from Redstone
• Consultancy services where you can learn about how Redstone can make highly experienced and professional individuals available to help you with your automation and testing needs

The different support resources available to you for Eggplant Starter Edition and Vine Viewer are:

• Our User Forum where you can post questions on our bulletin board and "talk" to other users such as yourself
• Frequently Asked Questions where you can get answers to the questions that we hear most often
• If you would like support via email or telephone for either of these products, please ensure you have purchased one or more Support Incidents from our online store.